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Privacy Policy

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At MARVION LTD, we are committed to safeguarding the privacy, dignity, and trust of every client who engages with our brand. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.marvion.co.uk, communicate with us, or utilise our services. We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

MARVION LTD is the data controller responsible for your personal information. Registered in England & Wales Company Number: [insert] Registered Office: [insert]

1. Information We Collect

We may collect and process the following categories of personal data:

Identity Information

  • Name

  • Company name

  • Job title

Contact Information

  • Email address

  • Telephone number

  • Billing and delivery address

Payment Information

  • Transaction details processed securely through authorised third‑party providers (We do not store or access full payment card details.)

Technical & Usage Data

  • IP address

  • Browser type and device identifiers

  • Website interaction data collected via cookies, analytics tools, and security systems

Voluntary Information

  • Details you provide when submitting enquiries, forms, or communicating with us

  • Project‑related materials such as photos, drawings, or specifications (where provided)

2. How We Use Your Information

We use your personal data to deliver a seamless, professional, and secure experience. This includes:

  • Providing, operating, and maintaining our services

  • Processing orders, quotations, and contractual obligations

  • Responding to enquiries and offering client support

  • Improving our website, services, and user experience

  • Managing internal records and administrative processes

  • Sending updates or marketing communications (where permitted by law)

  • Ensuring website security and fraud prevention

  • Complying with legal and regulatory requirements

3. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Consent — when you voluntarily provide information or opt‑in to communications

  • Performance of a Contract — when processing is necessary to fulfil an order or service

  • Legal Obligations — where we must comply with UK law

  • Legitimate Interests — including service improvement, operational efficiency, brand protection, and website security

4. Data Storage, Security & Retention

We implement robust technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or loss. Access is restricted to authorised personnel and trusted service providers operating under strict confidentiality obligations.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:

  • Client records: up to 7 years (for legal and accounting requirements)

  • Enquiry data: up to 24 months

  • Marketing data: until you withdraw consent

International Transfers

Some of our service providers (including hosting, analytics, and communication platforms such as Wix) may store data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard Contractual Clauses (SCCs)

  • Equivalent data protection measures

5. Sharing of Information

We do not sell or trade your personal data. We may share information with:

  • Trusted third‑party service providers supporting hosting, analytics, communications, or payment processing

  • Professional advisers such as auditors, insurers, or legal consultants

  • Regulatory authorities where required by law

All third parties are required to handle your data securely and in compliance with UK GDPR.

6. Cookies

Our website uses cookies to support essential functionality, enhance your browsing experience, and analyse site performance.

You may manage or disable cookies through your browser settings or via our on‑site cookie banner. Please note that disabling certain cookies may affect website functionality.

For more details, please refer to our Cookie Policy.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data

  • Restrict or object to certain types of processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. Continued use of our website indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

MARVION LTD Email: vitaliy.s@marvion.co.uk  Address: 124-128 City Road

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